Return Policy for Miraj Musical
Thank you for shopping at Miraj Musical. We appreciate your business and want to ensure your satisfaction with our products. Please read the following guidelines for our return policy:
Damage During Shipment:
We understand that sometimes items may be damaged during transit. In such cases, Miraj Musical offers a 7-day replacement policy. Please contact our customer service within 7 days of receiving your order to initiate the replacement process.
To be eligible for a replacement, the item must be unused and in the same condition that you received it. It must also be in the original packaging.
Initiating the Return:
To initiate a return, please contact our customer service at email@example.com or +918793509889. Our team will guide you through the return process and provide you with the necessary instructions.
Miraj Musical will cover the shipping costs associated with the return of damaged items and dispatching replacements. It is important to note that this policy is exclusively applicable to customers residing in India. For customers placing orders from foreign countries other than India, it is imperative to bear the shipping costs in the event of a return or replacement.
If a replacement is not available, we will issue a refund for the purchase amount.
Refund Processing Time:
Refunds will be processed within 3-4 days of receiving the returned item.
If you have any questions about our return policy, please contact us at firstname.lastname@example.org or +918793509889.